tableplus Privacy Policy – How Your Personal Data Is Collected, Used, and Protected in the Philippines

When you register for an account on tableplus, we collect personal details including your full name, date of birth, email address, mobile number, and your preferred payment method details such as your GCash or Maya account information. We also collect identity verification documents where required to comply with applicable Philippine regulations and to confirm that you meet the minimum age requirement for gaming on our platform. During your sessions, we automatically gather technical data such as your IP address, device type, browser version, operating system, and session timestamps — this information helps us detect unusual activity and keep your account secure. If you contact our support team via email at [email protected], we retain records of that correspondence to ensure consistent and accurate assistance. We may also collect information about your gameplay activity, including the games you access, your deposit and withdrawal history, and your interaction with promotions, in order to personalise your experience and fulfil our responsible gaming obligations.

The personal data we collect is used primarily to create and manage your tableplus account, process your deposits and withdrawals in Philippine pesos, and deliver the gaming services you have signed up for. We use your contact details to send you important account notifications, security alerts, and — where you have opted in — information about promotions available on the Promotion page. Technical and behavioural data is analysed to improve platform performance, identify and resolve technical issues, and ensure that our mobile experience remains smooth for Filipino players accessing the site on any device. We are required by applicable regulations to use your identity and transaction data for anti-money laundering checks and age verification purposes, and this processing is a legal obligation we cannot waive. We do not use your personal data to make fully automated decisions that produce significant legal effects on you without human review, and we do not sell, rent, or trade your personal information to any third-party marketing organisations.

tableplus shares your personal data only in limited and clearly defined circumstances, and never for commercial gain. We work with trusted third-party service providers — including payment processors that handle GCash and Maya transactions — who are contractually required to handle your data securely and only for the specific purpose for which it was shared. Where we are legally required to disclose information to Philippine regulatory authorities, law enforcement agencies, or financial compliance bodies, we will do so in accordance with applicable law and will notify you where permitted. Our technology and hosting partners may process certain technical data on our behalf as part of delivering the platform infrastructure, but they are bound by strict data processing agreements. We do not share your personal information with other gaming platforms, advertisers, or data brokers under any circumstances.

tableplus uses cookies and similar session technologies to keep you logged in during your visit, remember your preferences, and ensure the platform functions correctly across different pages and devices. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to use core features such as logging in, making deposits, or accessing the Game Lobby. We may also use analytics cookies to understand how players navigate the site, which pages are most visited, and where technical improvements are needed — this data is aggregated and does not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling non-essential cookies will not affect your account data or gameplay history. By continuing to use the tableplus platform after being informed of our cookie practices, you consent to the use of cookies as described in this policy.

As a registered member of tableplus based in the Philippines, you have the right to request access to the personal data we hold about you, to ask us to correct any inaccurate information, and to request deletion of your account and associated data subject to our legal retention obligations. If you wish to exercise any of these rights, please contact us directly at [email protected] with your registered email address and a clear description of your request, and we will respond within a reasonable timeframe. You also have the right to withdraw your consent to marketing communications at any time by following the unsubscribe instructions in any email we send you or by contacting support. Where we are legally required to retain certain records — such as transaction histories for financial compliance purposes — we will inform you of the applicable retention period and the reason we are unable to delete that specific data immediately. We are committed to handling all data rights requests fairly, transparently, and without undue delay.

We retain your personal data for as long as your account remains active and for a defined period after account closure, as required by Philippine financial regulations and our internal compliance policies. Transaction records, identity verification documents, and account activity logs are typically retained for a minimum of five years following account closure to satisfy anti-money laundering and regulatory audit requirements. Support correspondence is kept for a shorter period unless it relates to an unresolved dispute or compliance matter that requires longer retention. Once the applicable retention period has expired, your personal data is securely deleted or anonymised so that it can no longer be linked back to you as an individual. If you have questions about the specific retention period that applies to your data, please contact [email protected] for clarification.

tableplus may update this Privacy Policy from time to time to reflect changes in our data practices, applicable Philippine regulations, or the services we offer. When we make material changes, we will update the effective date shown at the top of this page and, where appropriate, notify registered members via email or an in-platform notice. We encourage you to review this page periodically so that you remain informed about how your personal data is being handled. Continued use of the platform following any update constitutes your acceptance of the revised policy. If you disagree with any changes, you have the right to close your account and request deletion of your data by contacting [email protected] before continuing to use the platform.